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Frequently Asked Questions
Quick answers to the most common McAfee problems
Go to mcafee.com/activate, sign in to your account, and enter your activation code. Your McAfee product will be activated instantly. Need help? Call +1(877) 884-0690.
This usually happens when McAfee is outdated or virus definitions haven’t been updated. Our experts can remotely reconfigure your scan settings for maximum protection. Call +1(877) 884-0690.
McAfee offers a 30-day money-back guarantee. Contact our support team by calling +1(877) 884-0690 and we will process your refund within 5–7 business days.
This typically occurs during real-time scans. Our experts can remotely optimize your McAfee settings so it runs silently in the background without slowing your PC. Call +1(877) 884-0690.
Log in to your McAfee account at mcafee.com, go to “Subscriptions” and click “Turn off auto-renewal.” Your protection continues until the billing period ends. Need help? Call +1(877) 884-0690.